After successfully installing Sitecore Commerce 9 on PaaS, I wanted to open Business Tools. I have forgotten one step that I did on premise and left user just as regular Sitecore Administrator.
Problem description
Unfortunately, when trying to access Business Tools, I just saw indefinite loop and couldn’t log in:
In Developer Tools I saw that 3 requests have been returned with 403 Forbidden response:
- 2 responses for GET method – xxx.azurewebsites.net/api/GetNavigationView()
- 1 response for GET method – xxx.azurewebsites.net/api/GetLanguagesView()
Solution
Solution was pretty easy.
I have assigned “Commerce Administrator” role to my user and it started to work.
You can configure users and assign roles using the “User Manager” tool on the “Sitecore Launchpad”:

Based on Installation guide for Sitecore Commerce 9, minimum role to access Business Tools is “Commerce Business User”.
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